COVID-19 Communication Center | Standard Trust Credit Union

Standard Trust Credit Union
COVID-19 Communication Center

Stay up to date on banking center hours and important communications surrounding the COVID-19 Pandemic.

To Our Valued Neighbors

We understand that uncertainty is affecting us all. Standard Trust Credit Union stands with our customers, employees and communities we call home. While we work through this together, please know that our team is here as your partner in supporting your financial needs.


Select Banking Centers Reopen Lobbies - May 11, 2020

Based on guidance from state and city officials, Rocky Mountain Bank has resumed lobby access at five of our banking centers, including Bozeman, Billings-King Avenue, Kalispell, Plentywood, and Stevensville. Please visit our Locations page for the latest operational schedules for all our banking centers.

Latest Updates on the Paycheck Protection Program


IMPORTANT NOTICE: The following FAQs are based on the provisions of the CARES Act as implemented and interpreted by the U.S. Small Business Administration (“SBA”) and the U.S. Treasury Department (“U.S. Treasury”) through interim and final regulations, FAQs, and regulatory guidance and interpretations. The SBA and U.S. Treasury continue to issue new regulations, FAQs and guidance that in some cases changes or conflicts with prior guidance. The eligibility of a PPP loan for forgiveness and the amount and timing of any forgiveness will be subject to and dependent on approval pursuant to the regulations, FAQs and guidance in effect at the time a request for forgiveness is processed and as a result, we cannot provide you any assurances regarding forgiveness of your loan until such approval is received and any review or audit by the SBA completed. The information provided herein is not intended to constitute legal advice. 


How the SBA Will Review Borrowers’ Required Good-Faith Certification - May 13, 2020 

Today the U.S. Treasury released an additional FAQ (#46) regarding the Paycheck Protection Program.

FAQ #46 - Question: How will SBA review borrowers’ required good-faith certification concerning the necessity of their loan request?

Answer: When submitting a PPP application, all borrowers must certify in good faith that “[c]urrent economic uncertainty makes this loan request necessary to support the ongoing operations of the Applicant.”

SBA, in consultation with the Department of the Treasury, has determined that the following safe harbor will apply to SBA’s review of PPP loans with respect to this issue: Any borrower that, together with its affiliates,1 received PPP loans with an original principal amount of less than $2 million will be deemed to have made the required certification concerning the necessity of the loan request in good faith.

SBA has determined that this safe harbor is appropriate because borrowers with loans below this threshold are generally less likely to have had access to adequate sources of liquidity in the current economic environment than borrowers that obtained larger loans. This safe harbor will also promote economic certainty as PPP borrowers with more limited resources endeavor to retain and rehire employees.

In addition, given the large volume of PPP loans, this approach will enable SBA to conserve its finite audit resources and focus its reviews on larger loans, where the compliance effort may yield higher returns. Importantly, borrowers with loans greater than $2 million that do not satisfy this safe harbor may still have an adequate basis for making the required good-faith certification, based on their individual circumstances in light of the language of the certification and SBA guidance. SBA has previously stated that all PPP loans in excess of $2 million, and other PPP loans as appropriate, will be subject to review by SBA for compliance with program requirements set forth in the PPP Interim Final Rules and in the Borrower Application Form.

If SBA determines in the course of its review that a borrower lacked an adequate basis for the required certification concerning the necessity of the loan request, SBA will seek repayment of the outstanding PPP loan balance and will inform the lender that the borrower is not eligible for loan forgiveness. If the borrower repays the loan after receiving notification from SBA, SBA will not pursue administrative enforcement or referrals to other agencies based on its determination with respect to the certification concerning necessity of the loan request.

SBA’s determination concerning the certification regarding the necessity of the loan request will not affect SBA’s loan guarantee.

US Treasury FAQ #46


Employee Retention Credit Eligibility after return of PPP Loan by May 14, 2020 - May 6, 2020 

Is an employer that repays its PPP loan by the safe harbor deadline (May 14, 2020) eligible for the Employee Retention Credit? Answer: Yes. An employer that applied for a PPP loan, received payment, and repays the loan by the safe harbor deadline (May 14, 2020) will be treated as though the employer had not received a covered loan under the PPP for purposes of the Employee Retention Credit. Therefore, the employer will be eligible for the credit if the employer is otherwise an eligible employer for purposes of the credit.

US Treasury FAQ #45


Extension to Return PPP Funds - May 5, 2020 

The SBA is extending the safe harbor date for repayment of PPP funds from May 7, 2020 to May 14, 2020 by borrowers that have concerns about their prior certification that economic uncertainty made their loan request necessary to support ongoing operations. Borrowers do not need to apply for this extension. Borrowers who determine that they have other adequate sources of liquidity that are not detrimental to business operations may return the PPP funds by May 14, 2020 and will be deemed by the SBA to have made their prior certification in good faith. The SBA intends to provide additional guidance on how it will review the certification prior to May 14, 2020.

US Treasury FAQ #42


AGENT FEE ACKNOWLEDGEMENT:  At the time you submitted your PPP loan application with us, each borrower certified as follows:

You acknowledge that the bank provided the forms and necessary information to complete your Paycheck Protection Program Application. By filing an application with us, you further certify that no agent (attorney, accountant, consultant, etc.) was utilized in the completion of your application. You further acknowledge and agree that we will not process any application or close any loans if an agent seeking payment for services has been utilized and that you will inform any persons you have consulted with regarding your application of this requirement.


More information on the CARES Act and the Paycheck Protection Program

Bank Local. Support Local.

Standard Trust Credit Union Part of $1.2 Million Community Outreach Initiative - April 17, 2020

Heartland Financial USA, Inc., the holding company of Standard Trust Credit Union and 10 other regional banks across the United States, is contributing a total of $1.2 million to COVID-19 community relief programs. The outreach is funding families and businesses across 12 states impacted by the crisis. DB&T and Heartland have chosen to stand behind the community with a $200,000 pledge to the Greater Dubuque Disaster Recovery Fund for COVID-19 relief efforts.

We are so proud to be able to live our mission by enriching lives one customer, employee and community at a time. #supportlocal

Read the Press Release

Bank Local. Support Local.

Standard Trust Credit Union Part of $1.2 Million Community Outreach Initiative - April 17, 2020

Heartland Financial USA, Inc., the holding company of Standard Trust Credit Union and 10 other regional banks across the United States, is contributing a total of $1.2 million to COVID-19 community relief programs. The outreach is funding families and businesses across 12 states impacted by the crisis. $100,000 of those funds will go directly to to support nonprofit organizations in our communities that are leading the response to challenges created by COVID-19 right here in New Mexico.

We are so proud to be able to live our mission by enriching lives one customer, employee and community at a time. #supportlocal

Read the Press Release

Coronavirus Aid, Relief, and Economic Security (CARES) Act Enactment - March 30, 2020

On Friday, March 27, 2020, the Coronavirus Aid, Relief, and Economic Security (CARES) Act was enacted, representing one of the largest emergency aid and economic assistance programs ever adopted. Although guidelines on the implementation of the CARES Act have not yet been shared with financial institutions, we recognize the importance of communicating information about the CARES Act, and how it could potentially assist you.



Message From Our Leadership - March 23, 2020

We stand by our customers, employees and communities in good times and during times of uncertainty. Standard Trust Credit Union has a long history of service excellence, and we remain committed to providing you the service you have come to expect from us.

Standard Trust Credit Union is a strong financial institution and part of a consortium of community banks backed by the strength of Heartland Financial USA, Inc. Together, with Heartland and 10 other member banks across the Midwest and Western United States, we have built a fortress balance sheet with over $13 billion in assets, strong liquidity, and we are able to support our clients and withstand economic shocks. Additionally, we have enacted our business resiliency plan to continue to provide service to our clients.

Unlike many banks of our size, we maintain local leadership and local decision making. This is important to our customers, because it allows us to stay close to local developments and respond to your needs quickly. Please see our Customer Relief Efforts currently available below.

We are prepared to continue serving our customers. Together, we will get through this crisis and we look forward to continuing to be your partner during the current uncertainty and in the better days ahead.

R. Greg Leyendecker
President & CEO, Standard Trust Credit Union



Small Business Relief


Commercial Relief




Strength You Can Count on in Times of Uncertainty
We are committed to serve and stand by our customers during this unprecedented time. As new information emerges we will continue to keep you informed. Please find FAQs below to answers for the most common questions for your convenience.



Standard Trust Credit Union Fraud Center
Fraudsters may take advantage during times of vulnerability, which means extra care needs to be taken to prevent fraud. Visit our Fraud Center to learn best practices to keeping your information safe and staying one step ahead of fraudsters.
Fraud Center

Fraud Center




Banking That is Convenient, Not Complicated
Be able to conveniently access your money without compromising security. We have an array of features that leverage the latest technology to make your banking experience as convenient as it can be.



Customer Service Updates
In accordance with national and local social distancing best practices, we are making temporary changes to the ways we interact with our customers. We are encouraging our employees to work with customers via phone and digital channels when possible.
Location Updates

Customer Service Updates



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1For purposes of this safe harbor, a borrower must include its affiliates to the extent required under the interim final.